FAQ
  • How long does it take to process orders?
    Items in Stock - we ship within 24 Hours after receiving payment. Estimated time of delivery for standard packages is 5-10 working days.  
  • What are the shipping methods?
    We ship the orders insured via TNT and for bigger devices we use Raben Logistics.
  • What are the payment methods?
    For the safety of our customers, we prefer PayPal or credit card payments.
  • How do I report a device malfunction?
    We only sell new products with the manufacturer's warranty, and thanks to our Special Program every customer gets an extra 2-year warranty. Our program includes door-to-door repairs with free delivery. Go to our Warranty Details page, fill in the form and sent it to info@allweldsupplies.com
  • Can I pay cash on delivery?
    No, prepayment only. PayPal protects you if there are any issues.
  • What if I would like to get a refund or exchange the purchased product?
    Please go to our page about 30 Days Return Policy program Every unused product wrongly delivered, damaged or defective can be returned.
  • Can't find the answer you are looking for?
    Please click here to submit your query and we will get back to you as soon as possible.
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