Dispute Resolution

DISPUTE RESOLUTION

 

The ODR platform (https://ec.europa.eu/consumers/odr/ [external link]) is an official website managed by the European Commission to help resolve trade disputes out-of-court.   

Allweldsupplies.com upholds the highest standards of quality for each of our products. We guarantee that the quality of all our products will meet or exceed expectations. Every effort is made to ensure your merchandise is shipped in perfect condition.   

However, if you have a complaint, or believe that we have not handled your complaint to your satisfaction, please contact us directly before sending a complaint through the ODR platform. 

Should you wish to file a consumer complaint on the ODR Platform relating to an order made on Allweldsupplies.com, please use the e-mail alias info@allweldsupplies.com in the section "What is the trader's email address?" of the ODR Platform complaint form. 

If your complaint relates to an order made on another European website, then please click on the relevant link below for more information:

 

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